Luxury Travel Bundle (Medium)

Return Policy

We want you to love shopping at cloud9easygo.com. If products purchased from cloud9easygo.com do not meet your expectations, you may return them with the packing slip within 30 days of purchase. You will be refunded the method in which you paid. Original shipping and handling charges will not be refunded. After 30 days, refunds will not be issued. Please contact cloud9easygo.com Customer Care via email at sales@cloud9easygo.com before shipping returned product.

 

PLEASE NOTE: some items such as personalized, “final sale” and “personal care” items are non-refundable. See the full“Non-Refundable Items” paragraph below for these exceptions.

 

Non-Refundable Items

Non-Refundable items include personalized items and items marked as final sale or non-returnable. Personalized items and items marked as final sale or non-returnable are ineligible for refunds. Unopened/sealed items are acceptable for return.

 

Cloud 9 Easy Go, LLC, Discretion

We reserve the right to deny any return if conditions of this Return Policy are not met and/or if items are used outside of the manufacturer’s specifications.

Shipping Delay Notice: Due to overwhelming demand, we are experiencing a temporary slow down in order processing. All orders ship within 3 to 4 weeks after processing (excluding holidays and/or weekends). Customers will receive notification via the email address provided when item(s) have shipped. Please allow a full 3 to 4 weeks to receive shipment confirmation.